Frequently Asked Questions

We offer a wide range of professional-grade hair care, skin care, styling tools, and salon supplies from top brands. Our catalog includes shampoos, conditioners, treatments, styling products, clippers, trimmers, and more — all selected for professionals and enthusiasts alike.

Absolutely. Every product we sell is 100% authentic and sourced directly from authorized distributors. We guarantee the genuineness of every item, so you can shop with complete confidence.

Yes! We offer fast and reliable shipping to all provinces and territories across Canada. Orders are processed promptly, and you'll receive tracking information once your package is on its way.

We want you to be completely satisfied with your purchase. If you're not happy with a product, you can return it within the timeframe outlined in our return policy. Please visit our Return Policy page for full details on eligibility and how to initiate a return.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also log into your account and check your order status under 'My Orders' for real-time updates.

Yes, we cater to salon professionals and businesses. Please contact our team through the Contact Us page to learn more about bulk orders, professional pricing, or opening a wholesale account.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and secure online payments through Stripe. All transactions are encrypted for your safety.

You can reach us through our Contact Us page, by email at info@istyleprofessional.com, or by phone at +1 (905) 455-5051. Our team is available Monday through Friday, 9:00 AM to 5:00 PM EST.